More Information
Shropshire Child Contact Centres – SCCC – run three Supported Child Contact Centres in Shropshire, and are Accredited Members of the National Association of Child Contact Centres.
SCCC members running the centres are trained volunteers. They are selected by interview, must give references and are DBS checked. Members operate within the SCCC code of practice at every centre.
What is a Child Contact Centre?
It is a friendly, safe and neutral environment where children can meet a parent or other family members they might not otherwise see.
What is it like?
At a child contact centre the most important people are the children. We like to create a warm, safe, sociable atmosphere where children and their families can relax and enjoy themselves.
How are visits arranged?
Visits are by referral. This could be by a Solicitor, CAFCASS officer, Social Worker, Family Mediators or by a Court Order. The Manager should be telephoned to identify availability. A referral form would then be completed and forwarded to the Manager. We do suggest that where possible, families attend for a PreVisit. This will be arranged with the Manager.
Can I refer myself?
A self referral can now be accepted. If you would like to come to the centre, the Manager should be telephoned on 01743 718052 or 07762641778. An interview will be arranged for both parents. Or e-mail [email protected].
What does the Child Contact Centre provide and what should I bring?
We do not provide toys or games at this time. You might like to bring a favourite toy, games or books and maybe special drinks and things like nappies. No food to be consumed in the centre.
Do I have to meet my former partner?
As we do not have separate waiting areas at present this will be difficult. A parent must be with the child at all times.
How much does it cost?
It is a charity part funded by grants from CAFCASS, SCCC fundraising and donations. However, there is a referral charge of £50. Please ring this office or Solicitors to discuss charges if necessary.
How often can I come?
This really depends on yourselves and when the centre is open. Your Solicitor or CAFCASS officer will help you make arrangements and this must be agreed and entered in the referral form before the first visit
What happens if I cannot come?
Let your former partner and the centre co-ordinator know in advance.
Are any reports made about us?
A Shropshire Child Contact Centre is a Supported centre, independent of the judiciary, social services or any statutory agency. We do not make verbal or written reports about visits or take sides. Our code of practice states that the only exception to this is if a child is believed to be at risk. No Outside agencies are allowed during contact visits.
What do Child Contact Centres members do?
Child Contact Centres members are not responsible for looking after the children. They register the families, Encourage play and generally manage the smooth running of the centre.
Are there any rules?
As few as possible! However, the centre will be used by several families at the same time, so those we have ensure the safety of the children and consideration for others.
• No child may be left without a parent in attendance
• Parents are always responsible for the safety and supervision of their children.
• You must provide a contact telephone number when leaving children at the centre
• Please do not bring your child if he/she is unwell.
• A child may only be taken from the centre during a visit if it is stated on the referral form or with the written consent of both parents.
• Relatives or friends can only attend if they are named on the referral form.
• We have no facilities for pets, so please leave them at home
• All centres have a no-smoking policy.
• Anyone under the influence of alcohol or drugs, or carrying drink or drugs, will not be admitted.
• Video or still photography is not permitted within the centre
• Mobile phones to be used in emergency only. To be switched off at visits.
• Abusive or aggressive behaviour will not be tolerated and those involved will be asked to leave.
SCCC is GDPR compliant and works within the Data Protection Laws.Your personal information will be stored safely and will not be shared with any outside agencies. Full policy available to view.
Equal opportunities
SCCC aim to offer an equal service regardless of colour, disability, gender, race, religion or sexual orientation. Racist or other offensive remarks or behaviour will not be tolerated, any visitor acting in such a way will be asked to leave.
Shropshire Child Contact Centres – SCCC – run three Supported Child Contact Centres in Shropshire, and are Accredited Members of the National Association of Child Contact Centres.
SCCC members running the centres are trained volunteers. They are selected by interview, must give references and are DBS checked. Members operate within the SCCC code of practice at every centre.
What is a Child Contact Centre?
It is a friendly, safe and neutral environment where children can meet a parent or other family members they might not otherwise see.
What is it like?
At a child contact centre the most important people are the children. We like to create a warm, safe, sociable atmosphere where children and their families can relax and enjoy themselves.
How are visits arranged?
Visits are by referral. This could be by a Solicitor, CAFCASS officer, Social Worker, Family Mediators or by a Court Order. The Manager should be telephoned to identify availability. A referral form would then be completed and forwarded to the Manager. We do suggest that where possible, families attend for a PreVisit. This will be arranged with the Manager.
Can I refer myself?
A self referral can now be accepted. If you would like to come to the centre, the Manager should be telephoned on 01743 718052 or 07762641778. An interview will be arranged for both parents. Or e-mail [email protected].
What does the Child Contact Centre provide and what should I bring?
We do not provide toys or games at this time. You might like to bring a favourite toy, games or books and maybe special drinks and things like nappies. No food to be consumed in the centre.
Do I have to meet my former partner?
As we do not have separate waiting areas at present this will be difficult. A parent must be with the child at all times.
How much does it cost?
It is a charity part funded by grants from CAFCASS, SCCC fundraising and donations. However, there is a referral charge of £50. Please ring this office or Solicitors to discuss charges if necessary.
How often can I come?
This really depends on yourselves and when the centre is open. Your Solicitor or CAFCASS officer will help you make arrangements and this must be agreed and entered in the referral form before the first visit
What happens if I cannot come?
Let your former partner and the centre co-ordinator know in advance.
Are any reports made about us?
A Shropshire Child Contact Centre is a Supported centre, independent of the judiciary, social services or any statutory agency. We do not make verbal or written reports about visits or take sides. Our code of practice states that the only exception to this is if a child is believed to be at risk. No Outside agencies are allowed during contact visits.
What do Child Contact Centres members do?
Child Contact Centres members are not responsible for looking after the children. They register the families, Encourage play and generally manage the smooth running of the centre.
Are there any rules?
As few as possible! However, the centre will be used by several families at the same time, so those we have ensure the safety of the children and consideration for others.
• No child may be left without a parent in attendance
• Parents are always responsible for the safety and supervision of their children.
• You must provide a contact telephone number when leaving children at the centre
• Please do not bring your child if he/she is unwell.
• A child may only be taken from the centre during a visit if it is stated on the referral form or with the written consent of both parents.
• Relatives or friends can only attend if they are named on the referral form.
• We have no facilities for pets, so please leave them at home
• All centres have a no-smoking policy.
• Anyone under the influence of alcohol or drugs, or carrying drink or drugs, will not be admitted.
• Video or still photography is not permitted within the centre
• Mobile phones to be used in emergency only. To be switched off at visits.
• Abusive or aggressive behaviour will not be tolerated and those involved will be asked to leave.
SCCC is GDPR compliant and works within the Data Protection Laws.Your personal information will be stored safely and will not be shared with any outside agencies. Full policy available to view.
Equal opportunities
SCCC aim to offer an equal service regardless of colour, disability, gender, race, religion or sexual orientation. Racist or other offensive remarks or behaviour will not be tolerated, any visitor acting in such a way will be asked to leave.
